Crisis Management in the era of social media

Leona Hobbs kicked off the afternoon of day one of the Managing Social Media conference with a presentation on how to manage a crisis when it can spread virtually instantly via social media.

I’m be capturing the highlights of the session from the Twitter stream using the #CdnInst hashtag and posting them here using CoverItLive.

Click on the CoverItLive window below to see the Twitter discussion of this session.