Two Inside PR Podcasts this week

Memorial Day Weekend is just around the corner. And we know that a lot of the listeners to the Inside PR podcast will be driving to weekend getaways tomorrow. So, we’re publishing this week’s episode before the weekend instead of after, so that our U.S. subscribers will have it to keep them occupied during their trips.

This week, we cover a lot of ground: Ev Williams reminds us about what the Internet can and should be. Worth considering. Society & Data issues a report on Media Manipulation and Disinformation Online. Worth Reading. Is Pinterest Shazam for Food? Worth sampling. Facebook struggles with community standard and keeps marching forward in video. Worth a time out? And MP3 is dead. Worth debunking.

If you’re not a subscriber yet, click over to the Inside PR podcast blog to download Inside PR 475.

Happy Memorial Day!

Find out who wants to join your Facebook group

Better Tools for Facebook Group Administrators

Facebook Groups are used by many organizations and groups to bring their members and communities together in an accessible discussion forum. Now, Facebook has provided group administrators with the ability to set up a brief questionnaire that prospective new members would answer when requesting membership in the group. It’s not a big thing. But it will help administrators to understand who is joining the group and what has drawn them to it.

We’ve set up a questionnaire for new members of the Inside PR podcast Facebook Group. The questions are simple:

  • Where did you hear about the Inside PR podcast?
  • What topics would you like to hear about on the Inside PR podcast?
  • Which other podcasts do you find most useful to you in your work?

Easy to answer questions that will provide us with new insight into the evolving membership of our Facebook Group. A small innovation, but a valuable innovation.

Martin Waxman, Gini Dietrich and I discuss the new Facebook Group questions on the Inside PR podcast, episode 474.

Talking about PR issues on Inside PR 457

Twitter Moments for all of us. Large publishers’ growing dependency on Facebook. Thinking ahead about the implications of AI in our devices and apps. And the ethics of the close-hold embargo. Gini DietrichMartin Waxman and Joseph Thornley are back with another episode of the Inside PR podcast.  

#IPRMustKnows

Create your Own Twitter Moments

Twitter Moments, introduced for media and select users earlier this year, is now available for all users. This is a useful feature for anyone speaking at a conference or participating in an event or discussion that they want to curate and preserve. Bit by bit, Twitter is becoming even more useful.

Large publishers are becoming dependent on Facebook. But where is the revenue?

A report published by the International News Media Association and reported on by Nieman Lab indicates that 30% of visits to large publishers websites are referred from Facebook. That’s huge. But if publishers are becoming ever more dependent on Facebook’s network effect, and with Facebook favouring content published natively on it, the big question continues to be, is traffic paying off in revenue?

Getting out front on AI

The increasing introduction of artificial intelligence (AI) into apps, social networks and internet-connected devices raise a broad range of ethical, legal and policy issues. And where that happens, government is likely to act. So, it should come as no surprise that large businesses are banding together in a number of organizations to address these issues in order in advance of legislation and regulation. Of course, we can only hope that the voice of civil society will be heard alongside that of business.

A media relations issue to ponder: Close-hold embargoes

Charles Seifewriting in Scientific American, introduced us to a practice we had never encountered: A close-hold embargo. And it gives us the opportunity to ponder the line between transparency and manipulation and the ethical questions that public relations practitioners must confront when negotiating terms of access with news media.

This post was cross-posted from the Inside PR podcast blog.

MOZ’s Rand Fishkin reminds us that success and constant reinvention go hand in hand

Gini Dietrich, Martin Waxman and Joseph Thornley are back with another episode of the Inside PR podcast.  

#IPRMustKnows

Snapchat is a Snap

If you missed the news, Snapchat has rebranded and at the same time begun to move outside of its core business, including the promise of Snapchat video glasses. Snapchat may well pull off what Google Glass failed at.

Why Allo?

Google Plus redux? Do we need yet another duplicative app?

The sprit of selfless sharing

MOZ, the SEO app is a useful tool and source of expertise for many PR people who need to learn and apply pragmatic SEO to their programs. Recently, Ran Fishkin published a remarkable post in which he was both candid and insightful. And we contemplate his observation that “Inbound marketing never really became a thing…” A big deal if you are repositioning your company into the inbound marketing space. Something for PR people to think about as we reposition our businesses for the future. Not specifically about inbound marketing. But about any space we are moving toward. Will it still be there when we arrive?

Talking about the New York Times creating video for Facebook

Gini Dietrich, Martin Waxman and Joseph Thornley are back with another episode of the Inside PR podcast.  

#IPRMustKnows

Martin Waxman’s Social Media Marketing for Small Business is on Lynda.com

Yes, this is a shameless plug. But since it’s Joe writing this, Martin doesn’t have to be embarrassed. In fact, I think Martin is as smart about social media as anyone I know. And now Martin is sharing this knowledge on Lynda.com. Martin tells us about his trip to California to record a video course, Social Media Marketing  for Small Business.

Buzzfeed News isn’t entertainment

Buzzfeed separated its Buzzfeed news operation from the Buzzfeed entertainment operation. Prelude to a possible sale of Fuzzfeed News. Buzzfeed News Editor-in-Chief Ben Smith says no.

WhatsApp shares user data with Facebook

As happens so often with privacy concerns, after an initial spate of bad press, public protestations about Facebook’s decision to share user data from WhatsApp with Facebook seems to have died down. Our concern with privacy is something that spikes occasionally. But then we put it out of mind as we enjoy the experience of social media.

Wired tells us about teens and social media

A few things in Wired’s profile of teens and social media caught Gini’s eye. There are a lot of do’s and don’t’s. It’s not about understanding young people. It’s about looking at the social mores being established by a cohort that doesn’t have the baggage of previously shaped expectations and behaviour, a cohort that can lead the way in assessing new channels and defining norms of behaviour on them. As Martin says, “One generation’s romantic is another generation’s lurker.” (Apologies to John Cusack.)

The NY Times on Facebook

Liz Spayd, The New York Times Public Editor, recently offered her take on the content that The Times has been creating for Facebook. In her analysis, Facebook Live: Too Much, Too Soon, she states

“…here’s the problem. After watching countless hours of live video in the past few weeks, I have hit upon many that are either plagued by technical malfunctions, feel contrived, drone on too long, ignore audience questions or are simply boring, by I imagine most anyone’s standards.

“Too many don’t live up to the journalistic quality one typically associates with The New York Times.”

This leads Martin, Gini and I into a discussion of the nature of content appropriate to social media. It’s not always going to stand up to The Times’ traditional standards. But it will be effective in its new place, for different reasons.

Also worth noting in this article is something I hadn’t seen before. The New York Times has a contract to produce video content expressly for Facebook.

“While the terms of the deal are secret, the transaction requires Facebook to give The Times a guaranteed sum (reported to be $3 million a year) in return for a prescribed amount of video (so far it’s averaging upward of four a day). Neither Times officials nor Facebook would discuss the deal, citing confidentiality. Several other media companies, including BuzzFeed, Huffington Post and Mashable, have also signed on. Their job: to stock Facebook’s pond with high-quality video so it can compete in the rapidly growing market for live-stream video.”

The Times as content creator for Facebook. That’s something different from The Times posting its stories on Facebook. Different even from The Times posting its stories natively on Facebook. It is instead The Times creating content to meet Facebook’s needs. That is different – and worth watching.

Perceived bias or real bias? Inside PR 451

Twitter opens verification to everyone. Yahoo closes an era. Anthony Ponce is a backseat rider. And the New York Times Public Editor shines a spotlight on the importance of perceived bias.

Gini Dietrich, Martin Waxman and Joseph Thornley cover these topics on Inside PR 451.

#IPRMustKnow

RIP Yahoo

Yahoo once was the directory of the internet. So, we couldn’t let it fade into oblivion without marking the event.

Verify me, Twitter

It has been a widely-coveted symbol – the Twitter blue verification check mark. Now, we all can apply for it. Many will be called, but few will be granted? Have you applied for Twitter verification under the new process? Has your application been approved?

Backseat Rider

Anthony Ponce left his job as an on-air news anchor to spend full-time driving tax and posting the stories he picks up to his Facebook page. An interesting experiment. Politicians long have known that the best briefing they could get when visiting a city is the discussion with the taxi driver. They go everywhere and see everything.

Bias in News Media Redux

This is the issue we live with on a day by day basis. It’s also something which viewers of Fox News seem to accept, even welcome. Liz Spayd, the recently-appointed Public Editor at the New York Times reminds us that perception and reality do not necessarily converge when it comes to the issue of bias in news coverage. We’ve talked a lot about bias and personal perspective. And Spayd’s column brings us back to this topic.

Listen to the full podcast

Download Inside PR 451.

Post Ghost’s battle with Twitter raises issues that just won’t go away

Post Ghost logoPost Ghost, a service that preserved deleted tweets, was told to cease doing this by Twitter. Post Ghost complied and shut down its service. But it did not go quietly. They published an Open Letter to Twitter, arguing that the deleted tweets of people with very large followings could have as much impact on public issues as the tweets of politicians. Citing deleted tweets about the Brexit vote by British celebrities with large followings, they say, “the ability to reach millions of followers instantly and leave no trace is a massive and growing power, and one that is currently completely unchecked and undocumented.”

The Post Ghost letter raises important issues that have been debated before and will continue to be debated. And that’s just what Gini Dietrich, Martin Waxman and Joseph Thornley do on this week’s Inside PR podcast.

You can listen to the entire episode on the Inside PR blog.

Snapchat Memories, Pokemon Go and App Attention on Inside PR 449

Snapchat is more than ephemeral with Memories. Pokemon Go rules the world. And we pick up on Walt Mossberg’s discussion of our fragmented messaging environment. Gini Dietrich, Martin Waxman and Joseph Thornley tackle these topics and more on Inside PR 449.

#IPRMustKnow

Snapchat Memories for when ephemeral isn’t enough

Hard on the heels of news that Snapchat has surpassed Twitter in daily users, we say Snapchat switch from its ephemeral-always model to provide users with the ability to save their Snaps using a new feature, Snapchat Memories. Memories lets you save current and previous Snaps and then use them for future stories. So, now you never need to worry people missing that embarrassing photo of your best friend that you sent out 25 hours ago. You can reach into Memories, add the photo to a new story, and start the cycle all over again.

Pokemon Go Goes

Like virtually everyone else this past week, we have been entranced by Pokemon Go. For its privacy implications. And because it has brought the potential of augmented reality to the masses. It may be a fad. But it’s a fad that will have made a difference.

Here an App. There an App. Everywhere an App

It was simple in the days of email: Just settle on your client – Outlook, AOL… and then add all your email accounts to access them in one place. Today, as we spend more of our time on chat, with proprietary, non-interchangeable standards, we are again facing the need to switch constantly between apps – for social networks, for chat. Pain the butt? We riff on a theme recently explored by Walt Mossberg in a blog post, The Tyranny of Messaging and Notifications, and on his podcast, Ctrl-Walt-Delete.

This article is cross-posted on the Inside PR podcast blog.

Inside PR 448: Twitter Engage, YouTube Livestreaming and Integrated Marketing Communications

Twitter brings easy analytics to your mobile device. YouTube plays catch up in livestreaming video. And we ask why, after all these years, integrated marketing communications isn’t the norm. Gini Dietrich, Martin Waxman and Joseph Thornley tackle these topics and more in this week’s Inside PR podcast.

#IPRMustKnow

Twitter Engage brings Twitter analytics to the masses

Twitter just made it a whole lot easier to track analytics like follows, @mentions, retweets, and video views, with the launch of Twitter Engage, a new iOS app. Real-time monitoring in your hand. The app launched on iOS in the US-only. You can hear the collective sigh of disappointment from Twitter addicts in the rest of the world.

YouTube Livestreams from your mobile

Livestreaming videos to YouTube from your mobile is about to be possible. YouTube announced at VidCon that it is testing livestreaming with select publishers. Available to the rest of us soon. With YouTube’s huge catalogue of videos that we already have uploaded, it’s going to be competitive with both Facebook Live Videos and Periscope. Does that mean that I have to buy a third phone to livestream events to all three services?

Integrated Marketing Communications: Many are called. Not all answer.

Gini Dietrich wrote in a blog post that, with the proliferation of platforms and the need to integrate ephemeral and chat channels, integrated marketing communications is more important than ever. We’re all heard the term integrated marketing communications for over a decade. Independent agencies seem to have embraced integration. PR agencies in particular have moved to the PESO – Paid, Earned, Shared, Owned – model. So, why isn’t integrated marketing communications practised each and every day? We talk about the impact of tight communications budgets and the persistence of silos within corporate marketing and communications functions. We also look at the legacy of separate profit centres in holding company agencies. The need to maximize returns for individual centres may work at odds with making integrated marketing communications a daily way of life for people working in holding company networks.

This article is cross-posted at the Inside PR podcast blog.

Inside PR 447: Sponsored Content in Facebook Instant News and the Future of Social report

Major media outlets launch sponsored content with their Facebook Instant Articles and Jason Keath takes us through the highlights of Social Fresh’s Future of Social research report. Gini Dietrich, Martin Waxman and Joseph Thornley tackle these topics and more in this week’s Inside PR podcast.

#IPRMustKnow

Sponsored Content on Facebook Instant Articles

Screenshot 2016-07-03 10.33.45Neiman Labs reports that two heavyweight traditional news outlets, the Washington Post and The Atlantic, have begun running sponsored content in their Facebook Instant Articles. Happily, the illustration in the Nieman Labs story suggests that the content will be clearly labelled as “Sponsor Content.” I tried to verify that by reviewing my own newsfeed. However, I couldn’t find a single sponsored article from either the Washington Post or The Atlantic. That makes me think that either this sponsored content is so far very rare or Facebook is geotargeting the ads and my Canadian IP address puts me outside of the target area for them.

Jason Keath, Founder of Social Fresh

Jason Keath is the CEO of Social Fresh, which recently released The Future of Social, a report based on research involving over 500 social media managers and executives. Gini tracked him down and interviewed him about the report and the lessons we can take from it. Among the highlights:

  • Companies that invest in social media tools achieve a greater return than those who don’t.
  • 95% of respondents using social media software report a positive ROI on their social media activities vs. 63% who are not investing in tools.
  • Social media is best at connecting with existing audiences, customers, strongest leads, fans and stakeholders. Building awareness through social media can be an expensive proposition.
  • To increase leads and sales, focus more time on fewer pieces of content. For example, Social Fresh invests heavily both in their research and the conference. This enables them to stand out by being deeper and offering more unique insights.
  • Take your audience up the commitment curve. Ask little of them at the beginning. Reading a post. Downloading a paper. Registering. Then work them up the curve to larger commitments.
  • Instagram is on the verge of leapfrogging LinkedIn and Twitter to become the second largest ad platform.
  • Marketers report satisfaction with the results they are achieving with video content and they plan to increase their commitment to it in the coming year.

This article is cross-posted on the Inside Pr podcast blog.