I use Google Alerts to track references to my company and industry. Over time, I’ve noticed that the results have been sporadic and unreliable. I thought it was a problem with the search terms I’d set up. It turns out the problem wasn’t at my end. It’s at Google’s end. I found a Danny Sullivan post from mid-February noting that “It was awesome; but for several weeks, it’s become nearly useless.“ Google assured Sullivan that they were fixing the problem with alerts. But they didn’t. I’ve seen no change with Google Alerts. It’s continued to miss finding stuff I know it should be locating, Sullivan posted last week. Shortly after that, Mashable noted the same problem and investigated. Their conclusion: “Something definitely seems to be broken with the current Google Alerts system.”
Oh Oh. Is Google lavishing the same indifference on Google Alerts that presaged the shutdown of Reader?