I’m sitting in the cubicle farm in the Air Canada lounge at Pearson waiting for my flight. All around me, people are conducting business on the telephone. Beside me a woman is talking about a BtoB customer and problems with the account. Three feet across the screen, a lawyer is talking to a client about a potential deal. And at the cubicle behind me, an executive is talking about terminating an employee.

They are all talking loudly enough for me to hear every word (even though I’d prefer not to). And they are all USING NAMES. I kid you not.

What is it about looking at a four foot high screen in front of you that makes someone think that you are in a private place?

Use discretion, people. Use some judgment please!