Social Media during a crisis

The Public Health Agency of Canada (PHAC) has been making increasing use of social media. Most recently, they used Twitter and social media to provide the public with a flow of information about the H1N1 flu pandemic.

PHAC’s Mark Hudson and Marquis Coté talked at the ALI Social Media for Government conference about how they’d used social media in this crisis and they lessons they’d learned in doing so.

I’ve used CoverItLive to capture the highlights of the Twitter stream from the conference participants who tagged their posts #ALI. You can review these highights below.

Mark Hudson and Marqui Coté at ALI Social Media for Government Conference