Thornley Fallis is looking for a Leader for our Toronto office

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The recession is over. Hurrah. And our business is growing. Hurrah again.

Recessions are hard on everybody. But they can be especially tough on the leaders who have to make the decisions that affect others. It can be like carrying the burden of not only your own anxieties, but the anxieties of everyone you work with. Sometimes, you can just be so ground down by the stress and burden of carrying a team through the bad times that you feel that the only way you can get your energy back is with a complete change of scene.

That’s happened to us. The General Manager of our Toronto office was recruited away from us. We’re sorry to see her go. Not only was she very good at her job, but she was one of the nicest people you could ever want to work with and a friend. We’ll miss her.

Now we have an opening on our management team. And we need to move quickly to fill it.

We’re looking for a General Manager for our Toronto office.

Do you know this person? Or might it be you?

What does our general manager do?

Our General Manager will:

Lead a talented team of consultants whose expertise spans social media, traditional public relations, Web design and development, and advertising. You’ll ensure that they have what they need on a day by day basis to succeed and you’ll ensure that we’re delivering real results for our clients and pursuing opportunities to grow our business.

Set an example of excellence in your communications skills and personal conduct. Be a person who inspires by example.

Mentor and guide the team members. This includes developing an annual career plan with each employee and conducting progress reviews. We want our employees to grow with us. We count on our General Manager to make sure that everyone is thinking about what they want out of their professional careers and that they are working toward attaining that.

Work with our CFO to establish business targets and ensure that we achieve them. A business has to be successful in order to provide a bright future for its employees.

What kind of person are we looking for?

You have already achieved success in your career as a communicator. You have demonstrated your leadership skills through responsibility for a team and a business unit.

You are a successful consultant, having already demonstrated that you understand client needs and that you can organize a team to meet those needs and deliver creative solutions that deliver real results.

You have established relationships with senior executives who lead the communications and marketing functions in their companies. And those people want to work with you again. In fact, you’re confident that when they hear you’re working with Thornley Fallis, they’ll want to talk with you about you and your new team can help them.

You inspire loyalty. The people who work with you love working with you. They know that you care about them and that you’ll put the needs of the team ahead of your own needs.

Are you Thornley Fallis’ next Toronto General Manager?

Does it sound like a job you could excel at and that you’d be passionate about? If so, connect with me on LinkedIn or DM me on Twitter.

A progress marker on the road from the old to the new

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Over the past five years, I’ve been working to move Thornley Fallis and 76design from a dying traditional PR business model to a new business model more in tune with the disintermediated world of individual voices and communities of interest. A world in which anyone with something to express can have a voice and others who share their interests can find them and develop relationships with them that transcend the restrictions of geography. In short, a world of social software, social media, communities of interest and relationship building.

squareWhat does our new business look like? Well, its draws on a broader range of skills than have traditionally been associated with PR. Yes, we start with our established understanding of communication and design as an enabler. But we add to this an understanding of sociology, group dynamics and organizational design. An understanding of search engines and always-on mobile connections. And an ability to design Web applications to enable people to do the things we are imagining.

It’s one thing to see these new opportunities. But it’s another thing to instill excitement about them in others. And it’s even tougher to get people who are successful in doing things the way they always have done them to open their minds to the likelihood that they may not be able to sustain this over the long term.

So, I was delighted to read how LeeEllen Carroll, a member of our Ottawa team with a background in traditional journalism, described Thornley Fallis and 76design in a posting on the shift+control blog.

[Thornley Fallis and 76design] help clients reach, connect with, and build and sustain positive relationships with their communities through the integrated use of on-line and off-line tactics.

We design the creative, build the innovative, and manage the complicated.

Every member of our firm believes in the power of digital engagement. Everything we do is designed to foster that. We engender mutual respect and trust between our clients and their respective stakeholders and audiences. Our clients are a mix of high-profile corporate brands, bleeding-edge startups, government and associations. For these clients, we go beyond. We don’t leave it at working for and representing them; we believe in them, we brag about them.

Our shop is dynamic, open-minded, eclectic and centrally located. Our style is fresh, friendly, professional and invigorating.

The common thread in all of our efforts is a big idea of what the conversation economy can do for our clients to solve real business challenges and create new business opportunities.

I didn’t write this. I didn’t even know about it until I read it on the blog.

So why am I delighted to read this description? Because LeeEllen has described the new kind of company that will thrive in the era of social media. In her own words. Without any prompting from me.

An organization and its culture cannot be changed by fiat. They can only be changed by common agreement among the people who populate it. To succeed, the people who work at our company must come to share our new vision and see themselves being successful through it.

LeeEllen’s description of the company tells me that the people I work with understand the changes in our business and are embracing them. We are well on our way in the transition from the old model to the new. We’re making progress. And that feels good.