Can You Help us bring Social Media Breakfasts to Toronto?

August 15, 2008 • Joseph Thornley • SMB, SMBToronto, socialmediabreakfast

Bringing Social Media Breakfasts to Toronto

Social Media Breakfasts are coming to Toronto.

We have the organizers. We have the will. We have the network to reach out to and attract great speakers. And we know we have a lot of people interested in attending.

Now, we need help with two final essentials.

Can you help?

We need help finding a location in Toronto where we can hold the Social Media Breakfast. Do you have a meeting room or open concept office that could accommodate up to 100 people for a 7:30AM to 9AM meetup? If so, would you consider hosting the first breakfast?

Even if you can’t host the event, would you be able to help us by sponsoring the breakfast or sound system?

What can we give you in return for hosting or sponsoring the Social Media Breakfast? Recognition in blog posts, on the Social Media Breakfast Website and at the event itself. And the sincere gratitude of a large and growing social media community.

About the Social Media Breakfast

The Social Media Breakfast was Launched first in Boston in 2007 by Bryan Person. Since then, it has spread to cities throughout the United States and elsewhere. The concept was brought to Canada earlier this year by Simon Chen, Rob Lane and Ryan Anderson, who organized Social Media Breakfast Ottawa.

Social Media Breakfasts provide people interested in social media and Web 2.0 with an opportunity to network and hear from business leaders and thought leaders.

Who is behind the Social Media Breakfast in Toronto?

Social Media Breakfast Toronto is being initiated by the people who organize Third Tuesday Toronto. The Third Tuesday Toronto community has grown to over 1,000 members who meet once a month after work to hear social media thought leaders talk about the newest developments in social media, online communities, Web apps, marketing and public relations.

We’ve decided to organize a Social Media Breakfast series to meet the needs of Toronto social media enthusiasts who want to network and discuss the latest developments in social media, but who find that mornings are better for this than evenings after work. And for the most committed social media enthusiasts, we can go to both events. 🙂

Over to you

If you can help or know someone who can help us with a location or sponsorship, please leave a comment on this post or send a direct message to “thornley” on Twitter or an email to joseph.thornley [at] gmail.com.

More about the Social Media Breakfast

Recap of Social Media Breakfast Ottawa 1

Mark Blevis podcasted the Social Media Breakfast Ottawa 1

Andrew Alexander’s Flickr photos from Social Media Breakfast Ottawa 1

Simon Chen talks about bringing the Social Media Breakfast to Ottawa

Highlights of Overlay.tv CEO Rob Lane’s presentation at Social Media Breakfast Ottawa 2

Melanie Baker talks about the role of Community Manager at AideRSS

August 13, 2008 • Joseph Thornley • AideRSS, communitymanager, MelanieBaker, Melle.ca

More and more companies are adding Community Managers to their executive ranks.

Melanie Baker, joined AideRSS as Community Manager earlier this year. During my recent visit to AideRSS in Waterloo, Melanie talked with me about the Community Manager role.

Melle sees the community manager providing a bridge between the different functions within a company and its community of users. In doing this, her first objective is to help users develop a sense of community with the company and one another. “Having a users base doesn’t necessarily mean you have a community,” Melanie pointed out. “If you can get a community going, then you know you are on the right track.”

Melanie has been impressed with the AideRSS users she’s met so far, “with the amount of passion they have, what they’re willing to do for you, the lengths they’re willing to go to try to make something work.” She notes that such dedicated users are valuable to a company like AideRSS. “You’d have to have an entire Quality Assurance department for that kind of stuff or massive amounts of developers hours to solve some of those things.”

Helping these supportive users also has a reputational benefit to the company. Says Melanie, “If you listen to them, if you try to help them solve a problem or get them up and running … they become passionate. And as soon as they become passionate, they help evangelize for you. … The word of mouth of your friends is the most powerful influence there is. It’s fantastic.”

How does Melle connect with the community? “I have to be one of those early adopters who jumps on everything.” She writes for the AideRSS blog, maintains an AideRSS Facebook page and two Twitter accounts – AideRSS and Melle. She’s also a big fan of Get Satisfaction, where AideRSS maintains an active support forum. “It’s really effective for connecting with people, whether they have a question, just want to tell us something, or have a problem.”

And as new social apps appear, Melle believes she needs to “try them out, see if people are migrating there, and see if they want to talk to you there. If that’s where people are going to hang out, then that’s where you need to be.”

On a day to day basis, Melle sees different social apps working together in combination. “Twitter is easy for someone to ask me a quick question or mention a problem. Then … it migrates to a different format. It either goes into Get Satisfaction where it is officially logged. Or someone may have a longer question, so they email me. Or we start up an Instant Messenger chat. … That combination of tools is how things realy end up working. It’s important to be on a variety of platforms. It’s also important to be flexible to move between them to whichever format [of communication] is most comfortable for people.”

From Founders' Dream to Professional Leadership: AideRSS' Startup Journey

August 7, 2008 • Joseph Thornley • AideRSS, CarolLeaman, IlyaGrigorik, startup

Since launching in July 2007, AideRSS has been well reviewed, attracted venture capital and evolved from founders’ dream into a professionally managed company. During my recent visit to the offices of AideRSS, both Co-Founder and Chief Technology Officer Ilya Grigorik and recently-appointed CEO Carol Leaman sat down to talk with me about the company’s journey from an idea to a venture-funded enterprise.

As I reviewed the recordings of these interviews, I was struck by how different Ilya and Carol are. Ilya is the quintessential techno-enthusiast. His enthusiasm for the original idea and the pursuit of the next innovation is almost palpable. Carol is the rationalist. Polished. Bottom line oriented.

Two very different people. Yet, they complement one another. Hmmm. A smart pairing brought about by smart money?

Ilya:

“It all started as a personal project when I started blogging. I wanted to create an analytics engine for myself, defining my own metrics for how people interact with my content, how has one post performed better than another. … One evening it occurred to me that if I’m doing this to track my own performance, why can’t I apply the same idea to outside posts?”

“It’s an amazing experience to wake up in the morning and realizing that you started with something that was just an idea and something you worked on on weekends, and all of a sudden you have a company working around it.”

“We went from an idea to an actual Website launched in July ’07. It was an amazing launch. We received lots of attention from the online community. Everybody loved the idea. It was something that everybody needed. We had articles written in Japanese, Korean, Arabic, English. It was really an amazing experience to see all the feedback. Following up on that, we went out and raised some money to take the idea to the next level.”

Carol:

“What’s behind the system is highly complex, but people won’t use it unless it’s extremely simple” to use.

AideRSS received its first round of financing in December, only five months after launch and plans to raise a second round “in a few months.”

What’s the business model? AideRSS seems to be working toward a “freemium service with a variety of potential services.” AideRSS is still in the early stages of exploring this, but they “hope to launch by the end of the calendar year.”

More about AideRSS

Ilya Grigorik explains PostRank

AideRSS’ PostRank Measures Engagement

AideRSS at DemoCampToronto14

AideRSS' Ilya Grigorik explains PostRank

August 6, 2008 • Joseph Thornley • AideRSS, socialmedia

I visited the AideRSS team the week before the launch of PostRank.com. CEO Carol Leaman, co-founder and chief technologist Ilya Grigorik and Community Manager Melanie Baker took the time to sit down with me to chat.

In today’s interview, Ilya Grigorik explains PostRank and AideRSS’ approach to measuring engagement. Among the highlights:

Ilya defines engagement as “any interaction a user can have with a post or an article.” To measure engagement, AideRSS aggregates all the metadata it can find about each post: number of views, the number of times the page has been clicked, how many people have bookmarked the story, how many people people have blogged, twittered, shared it on Pownce or Ma.gnolia.
AideRSS uses the metadata it collects to compute an Engagement Score. In doing this, they assign different weights to different types of actions. Viewing a page would be considered a “lightweight” action. A click would be assigned greater weight. A comment requires a greater investment of time and thought. It would be assigned yet greater weight. AideRSS assigns less weight to a Twitter comment. An Engagement Score for a post is calculated using the weighted instances of all of the actions detected for that post. A higher Engagement Score signifies more attention from the community.
PostRank is an indicator of the relative Engagement Score of each post on a blog. Thematic PostRank is an indicator of the relative engagement score of a series of posts across a collection of content sources.
PostRank is dependent on context. Ranking articles against other articles in a specific blog will yield a different PostRank than ranking articles across a collection of blogs.
PostRank scores are computed based on a post’s performance compared to the previous performance of a blog. Thematic PostRank does the same thing for a collection of content from different sources.
AideRSS is continually tweaking its algorithms by adding sources like Twitter and Pownce and adjusting the weight assigned to various sources.

More on AideRSS:

AideRSS’ PostRank Measures Engagement

AideRSS at DemoCampToronto14

AideRSS' PostRank measures engagement

August 5, 2008 • Joseph Thornley • AideRSS, Engagement, Measurement, socialmedia, socialmediameasurement

Are you interested in a tool that will help you sort through the flood of new posts to find the most interesting and talked about content in your RSS subscriptions?

Are you a writer or content creator who wants to figure out which content others have become most engaged with?

Are you a corporate communicator or marketer who wants to understand which content and authors are having the greatest impact on issues and online conversations that matter to you?

If you answered yes to any of these questions, read on.

A Time Saver for Readers

Since AideRSS first launched just over a year ago, I’ve used it to identify online content that others have also found interesting and engaging. AideRSS provides a simple calculation of what they call PostRank which analyzes the frequency and type of interaction with online content and provides a relative score of how interesting and relevant people have found it to be. By sorting the posts by PostRank, I can easily spot those that seem to be generating the highest levels of engagement.

On days when I’ve let the posts in my FeedReader accumulate, I can spend more than an hour scanning them all (more time than I should invest), delete them all (What if I miss something that really matters to me?) or I can filter them with AideRSS so that I can review only those with the highest PostRank. I’ve installed AideRSS’ Firefox Extension for Google Reader to incorporate PostRank right into my RSS aggregator. A great time saver.

Measuring Engagement

From the outset, I was impressed by AideRSS’ approach to measuring what’s important in social media. It struck me that AideRSS-Co-founder Ilya Grigorik’s PostRank algorithm was a smart way to begin to measure engagement. When AideRSS launched, it wasn’t important whether Ilya had the definitive algorithm. What was important was that he was working toward a holistic calculation that incorporated both offsite and onsite interaction.

AideRSS’ CEO, Carol Leaman, participated in the Toronto Roundtable on Social Media Measurement this past spring. During the day, she made some thoughtful contributions, both in the things she suggested and, equally importantly, the questions she asked. As I listened to her, it was clear that the folks at AideRSS were also thinking through their place in the social media metrics and measurement puzzle.

I didn’t have to wait very long to see what Carol, Ilya and the AideRSS team were working on.

PostRank: A New Standard?

A couple weeks ago, AideRSS launched PostRank on a its own site, PostRank.com. The site highlights PostRank’s utility for measuring online engagement. It also offers a set of APIs to encourage developers to incorporate PostRank in their own Web Apps. At the same time PostRank.com was launched, AideRSS also introduced Thematic PostRank to enable the PostRank calculation to be applied to any collection of content assembled from a variety of feeds and sources (not just blogs, but Twitter and others services.)

AideRSS is attempting to promote PostRank as a standard measurement of online engagement. And to date, the AideRSS approach to measuring engagement is the best I’ve found.

Have you used AideRSS or PostRank? What do you think of them?

More on AideRSS and PostRank

TechVibes: AideRSS -Now it Gets Interesting

Video of AideRSS co-founders Ilya Grigorik and Kevin Thomason demonstrating AideRSS at DemoCampToronto14.

IABC World Conference rescheduling is a disservice to Canadian IABC members

August 2, 2008 • Joseph Thornley • Conferences, CPRS, IABC, professionaldevelopment

Here’s an unfortunate situation. The International Association of Business Communicators has rescheduled its annual World Conference to the same weekend as Canadian Public Relations Society National Conference.

The CPRS announced some time back that the 2009 CPRS National Conference will be held in Vancouver June 7-9, 2009. Now, I’ve received word in the IABC’s member newsletter that the IABC World Conference has been rescheduled to overlapping dates, June 7-10, in San Francisco.

Like many Canadians, I belong to both the IABC and the CPRS. The principal benefit I receive from these associations is the opportunity to attend their professional development conferences. By attending these conferences, not only do I have a chance to keep abreast of the latest thinking about communications, but I also have a chance to meet and discuss these ideas with other communication professionals from across Canada and North America.

Scheduling these conferences to occur on the same weekend is a terrible waste of resouces and potential.

In this case, it appears to me that the party responsible for this conflict is the IABC, which changed its conference date. Now, some might say that this doesn’t matter. They may see IABC as primarily a US-based organization. But to those, take a look at the number of active IABC chapters in Canada, including the largest IABC Chapter in the world, Toronto.

So, here’s my call to the leaders of the IABC: Serve your members better. Coordinate your conference dates with the CPRS so that your Canadian members can have the opportunity to participate in all of the professional development conferences that you offer.

Update:

I wasn’t alone in my annoyance at IABC’s move. PRWeek reports that “Derrick Pieters, director of communications, Department of Justice Canada, Prairie Region and the North in Edmonton, and CPRS president, said they were surprised, and not initially warned, of the date change. “It is unfortunate there is a conflict, but it was just an unfortunate set of circumstances as to how it happened,” Pieters commented. The article quoted me as saying that “the IABC, as the bigger, international organization, has ‘not played nice in Canada.'”